Chair’s report

Wheatley Group Chair Jo Armstrong reflects on Wheatley’s efforts during 2022/23.

Chief Executive report

Steven Henderson highlight’s Wheatley’s successes during 2022/23.

Delivering exceptional customer experience

Wheatley Group is improving the customer experience by engaging more with customers, introducing new ways of working and improving its repairs service.

Making the most of our homes and assets

Wheatley is building new homes and investing in existing homes, while unveiling regeneration plans and focussing on sustainability.

Changing lives and communities

2021/22 saw Wheatley focus on supporting customers in many ways, including creating employment, improving neighbourhoods and delivering personalised care services.

Developing our shared capability

Wheatley continues to support colleagues to develop their skills, confidence and resilience through a wide range of training, as part of an exceptional rewards package.

Enabling our ambitions

A key strength of the Group is in its ability to be flexible and responsive to changing needs.

Financial performance – Group highlights

The Group’s key financial performance indicators in the first year of our new Your Home, Your Community, Your Future strategy continued the trend set in the previous strategy.

Executive Team

The Executive Team provide day to day leadership of the Group and are responsible for the implementation of the strategic direction and financial planning on behalf of the Board.

Statement on internal finance

This section lays out the internal control and risk management systems which cover the Group’s consolidated annual financial statements.

Statement of Directors’ responsibilities

This section lays out the Directors’ responsibilities in respect of the strategic report, the Directors’ report and the financial statements.

Auditor’s report

Independent auditor’s report to the trustees and members of Wheatley Housing Group Limited.