Performance
We aim to deliver excellent services for all of our customers – and we set targets to measure how we’re doing.
Performance measures help us achieve great results for our tenants, communities and our business.
We record key business performance figures and our social landlords let customers know how they are performing as business each year in Reports to Tenants. You can find more about how our landlords are performing on their website:
We also publish our annual reports and financial statements on our Publications page.