Visiting Officer

Work pattern: 29.5 hours per week, Monday to Friday

About the role

The primary role of the Visiting Officer is to check on the wellbeing of residents who are 60+ living in Wheatley Homes South, or our partners Sheltered Housing developments. Visiting Officers promote and encourage independence to allow people to stay at home as long as possible and to provide housing support where required. They liaise with families and other agencies regarding the welfare of the individual.

Welfare checks are carried out as often as the customer needs – this may be visiting in person, via telephone or through the care call system.

Who are we looking for?

The ideal candidate will have experience in a similar support environment and have a sound understanding of the Health and Social Care Standards.

They will display an objective and non-discriminatory approach to our diverse client group and will support people to live their best lives.

The post is subject to PVG registration.

The benefits we offer

As part of Wheatley Group, we offer a sector-leading benefits package.

The successful candidate will receive:

• a rewarding career with a competitive salary;
• access to a contributory pension scheme;
• excellent leave entitlements;
• enhanced maternity, paternity, adoption and shared parental leave;
• contributions towards dental, optical, driving lessons and more;
• access to staff inclusion networks promoting an inclusive workplace; and
• 24/7 access to our employee assistance programme.

Committed to inclusion

At Wheatley, are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential.

We actively celebrate our individual differences and recognise the collective strength this brings our organisation. It’s important our teams represent the communities we serve, and we welcome applications from any under-represented groups.

Closing date: Wednesday 10 December 2025

For a chat about the role, please contact Temporary Accommodation Area Care Manager, Nicola Anderson on 07867291289 or nicola.anderson@wheatleyhomes-south.com.

We want all our candidates to shine. If you need any reasonable adjustments to help you feel more comfortable during the recruitment process, please contact recruitment@wheatley-group.com.